YUREX, Inc. logo

Automation and Specialty Printing

Speed, reliability, quality

Call (631) 567-2451 or email sales@yurex.com

Frequently Asked Questions

Q: How do I align the print image position?
A: You can go to the "Printer and faxes" panel, Right click on the MantraJet driver instance, select "Printing preferences"
We had two version fo the driver (1.xxx series and 2.xxx series), the old one just has a tab called "Alignment", the new one has a button "Printer services"
When you get to the Alignment tab, you can enter X and Y axis offset values.These are RELATIVE values to the current alignment
The values are expressed in 0.1mm points which means that x=-7 , y= 4 means : shift 0.7mm to the left and 0.4mm to the bottom
Then you have to click on the "Offset button" - X and Y values revert o zero - this is the way it is should be.
If you get confused and you get out of reasonable range, you can use "Default offset" which will bring back close to the reasonable alignment .


Q: Can I use other software than included label editor?
A: Yes, you can. As a matter of fact you can use any Windows application such as Adobe Photoshop, Corel Draw etc... All you need to know is where the printable circle is loacted. We provide this information.


Q: What software is included with the printer?
A: We provide Discsus 4.0 label editing software made by Magic Mouse.


Q: Can I use other software than included label editor?
A: Yes, you can. As a matter of fact you can use any Windows application such as Adobe Photoshop, Corel Draw etc... All you need to know is where the printable circle is loacted. We provide this information.


Q: Can I use SureThing artwork files created for Primera or Microbards printers?
A: Yes, with the latest version you can use artwork created for other printers. All you have to do click on the layout type blue text above the design area and select the desired new type - for example "Yurex, Inc. full face".


Q: What type of cartridges I have to use?
A: You can use original HP 56 and 57 cartridges. You can also used refilled cartridges but you have to do it at your own risk. Sometimes such cartridges explode, spilling all over the inside of the printer. Our warranty is voided  in case of such accident.

Q: Can I print on 80mm or business card type of cd?
A: No, You cannot. Our feeding mechanism supports only standard 120mm optical disc medium.